Industry Knowledge
Driving Results through Specialization
Reach success quickly, duplicate it broadly
Every industry is different. So is every client and each change initiative. But best practices and lessons learned increase the likelihood of achieving success, and repeating it across the enterprise.
Infinitive Change Engineers have long track records of success and extensive networks in the industries we serve. We have held senior leadership and advisory positions with respected industry leading organizations. Our people average more than a dozen years of experience.
The Advantage of Experience
At Infinitive we serve a range of industries with targeted services and high-value solutions that solve specific business problems and drive tangible results:
Technology & Communication: shaping strategies, streamlining processes and preparing organizations for convergence and next-generation services.
Experience:
Infinitive is helping a Global Telecommunications Firm with strategy development, project management, and process transformation delivery.
- Target offerings through portfolio management
- Increase productivity through enhanced project management
- Streamline the product delivery process
- Optimize the order to cash process
Financial Services: establishing the right controls, gaining visibility into performance and optimizing cross-channel performance.
Experience:
Infinitive documented improved processes and developed an operational framework for a National Financial Services Mortgage Company.
- Optimize campaigns with marketing ROI models
- Reduce risk through detailed compliance, audit and reporting roadmaps
- Enhance performance with re-engineered processes
- Ensure project success with clearly defined requirements for enterprisewide CRM
Media & Entertainment: building stronger customer relationships and creating operational discipline.
Experience:
Infinitive established a robust program management office (PMO) for a Large ISP to implement governance and controls to support a long-term transformation initiative.
- Increase revenue through new offerings
- Re-align the organization to support core goals, like market responsiveness
- Standardize processes across functional lines
- Develop blueprints for organizational training and communication
- Deploy technology to enhance management visibility and make better decisions faster
Retail & Consumer Products: driving value through merchandising management, vendor/supplier management, and better performance management capabilities.
Experience:
Infinitive is an integral partner managing a Fortune 100 Consumer Electronics Retailer’s Merchandising Systems Transformation.
- Achieve “right product, right store, right time” capabilities through enhanced visibility
- Get closer to customers with better web sites and improved channel integration
- Enhance supplier and vendor performance through improved metrics and monitoring
- Instill financial discipline with rigorous auditing, budgeting and performance review processes and structures
- Ensure transformation efforts take hold by applying change management best practices
- Increase employee productivity with high-impact training and communication plans
Non-Profit & Education: leading the evolution to world-class performance and superior service offerings by leveraging technology and re-engineering, standardizing and modernizing processes.
Experience:
Infinitive changed the way a not-for-profit educational membership association client served various student customer groups.
- Enhance the customer experience by improving cross-channel integration
- Launch new products and services
- Fulfill long-term strategies with detailed technology roadmaps
- Improve productivity through project management best practices
See how Infinitive operates in your industry. Contact us today.
