Provided transformation strategy, as well as targeted business analysis, project management, and change adoption, which included:
- Supporting definition of program strategy and planning for transformation of the product suite
- Creating a governance structure and providing program and project management to effectively execute the plan
- Conducting business analysis and collaborating across workstreams to define and document requirements, eliminating redundancies, streamlining information gathering, and ensuring stakeholder agreement
- Providing product management expertise to multiple scrum teams developing an AWS-based registration and ordering solution
- Planning and managing numerous pilot programs to test technology and validate user behavioral assumptions
- Preparing materials to inform internal stakeholders of policy and process changes