Financial Services

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The banking sector within the financial services industry has evolved from traditional brick-and-mortar institutions primarily offering basic banking services to technologically advanced entities providing a wide range of digital and personalized financial solutions. This evolution has been driven by factors such as digitalization, regulatory changes, customer demand for convenience, and the emergence of fintech innovations, transforming the way banking services are delivered and experienced by customers.

Industry Trends

Increased Regulations

Increased Regulations

Regulations are designed to protect consumers from abusive or unfair practices by financial institutions. Ensuring that consumers are treated fairly and provided with adequate information helps maintain trust in the financial system and promotes confidence among customers.

Sustainable Finance and ESG Investing

Sustainable Finance and ESG Investing

Regulations are designed to protect consumers from abusive or unfair practices by financial institutions. Ensuring that consumers are treated fairly and provided with adequate information helps maintain trust in the financial system and promotes confidence among customers.

Customer-Centric Banking

Customer-Centric Banking

Customer-centricity will remain a key focus, with banks striving to provide tailored services and personalized experiences to meet individual customer needs effectively.

Mobile Payments and Contactless Technology

Mobile Payments and Contactless Technology

The popularity of mobile payments and contactless technology will surge, with banks offering more options for customers to make secure and convenient transactions using their smartphones.

Technology Trends

Digital Transformation, Data Analytics, and AI Adoption

Digital Transformation, Data Analytics, & AI

Banks are investing in more digital technologies (mobile apps, AI-driven chatbots, etc.). Data analytics and AI can help banks gain insights into customer behavior, streamline risk assessment, and deliver personalized solutions.

Open Banking and API Integration

Open Banking and API Integration

Banks are opening up their data and services through APIs, enabling third-party developers to build innovative financial products and services.

Data Security and Privacy

Data Security and Privacy

Banks are expected to invest heavily in advanced security measures, encryption technologies, and strict compliance frameworks to protect customer data and maintain trust.

Core Modernization

Core Modernization

The core banking system is the heart of a bank's operations, responsible for processing and managing all financial transactions, customer data, accounts, and other essential banking functions making it crucial to replace or upgrade your core operational and IT infrastructure.

Solutions and Case Studies

Solutions
  • IT Governance, Risk, & Compliance: Managing risk in your organization’s technology ecosystem is getting more complicated, which leads to increased costs and time wasted on fixes instead of innovation.
  • Data Transformation: From strategy development to implementation and value realization, ensure your data is transformed in a way that aligns with your business objectives.
  • Observability: Reduce costs and increase revenue by detecting and analyzing events within operations, software development cycles, and end-user experiences.
  • Data Analytics and AI/ML: With better insight into data, organizations can drive rapid innovation, unlock new business models and revenue, and improve customer experience.
Case Studies

The Challenge of Modernizing Banking Systems

Finance in the Fast Lane: Low Latency Data Solutions for a Top Financial Institution

Driving a Sustainable Controls Environment

Multi-Cloud Governance Creation and IAM Improvements

Cloud Data & Risk Controls

Read more case studies

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Why Work With Infinitive

With over two decades of experience, Infinitive has established itself as a reliable partner for prominent enterprises across diverse sectors. Our mix of technological acumen, risk management proficiency, and transformation expertise sets Infinitive apart from others and enables us to bring impactful and comprehensive solutions to our clients.

Our accomplished experts seamlessly merge their extensive knowledge of cloud architecture and IT governance frameworks with adept change management strategies, resulting in enduring transformation while operating securely and compliant with industry standards and regulations (e.g., HIPAA, PCI-DSS, GDPR and CCPA). 

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