Migrating Multiple On-Premises Data Centers to the Cloud
Challenge Meazure Learning, the leading provider of online testing solutions for higher education and professional credentialing organizations, delivers industry-leading technology and personalized service backed by extensive infrastructure to their end users. With their recent acquisition of Scantron, an application stack hosted across two on-prem data centers was added to their environment. Adding to the challenge, […]
Multi-Cloud Governance Creation and IAM Improvements
Challenge A top 10 US bank needed assistance implementing process improvements for the Cloud Governance Procedure team and supporting the Identify and Access Management (IAM) Audit and Compliance team to: Improve compliance, cloud security, and data storage posture Establish a cloud strategy for GCP, AWS, and Azure to align with the changing technological needs Solution […]
Modernizing Operations for a Transformed Product Suite
Challenge A non-profit, global leader in the education industry needed to modernize and transform operations in support of strategic changes to its premiere product suite. Specifically, our client needed to: Implement an online exam registration and ordering platform to support more than five million students Enhance operations and policies to support equity and improve student […]
Implementing a Third-Party Enrollment System with AWS
Challenge An educational program provider needed assistance managing the implementation of a third-party online enrollment system (OES) to: Salvage the relationship with the client’s software vendor Establish clarity in requirements and a revised plan to implement the vendor solution Drive mutual understanding of project issues and a path to resolution so future deadlines were not […]
AWS Media Intelligence — Step 1: Making the Most of Your Content to Drive More Revenue
https://vimeo.com/536522025 In early March 2021, AWS announced its AWS Media Intelligence (MI) solutions and selected Infinitive as one of a handful of AWS MI consulting partners worldwide. Our team is excited to help media companies and content creators get more from their media assets and ultimately increase revenue. AWS chose Infinitive as a consulting partner […]
Spurring Product Adoption Through Customer Outreach
Challenge A global leader in the education industry needed to create a personalized customer outreach program to ensure success of a product transformation and address: Lack of outbound call center capabilities needed to proactively manage the impacts of product changes Insufficient internal resources to design and execute customer outreach campaigns A need to rapidly scale […]
Revamping the Salesforce Ecosystem
Challenge A leading nonprofit serving higher education needed a strategic assessment of Salesforce to improve customer acquisition, retention, and internal operating efficiency. Specifically, the organization needed to address: Uncertainty around the current Salesforce ecosystem implementation and its ability to meet future strategic and tactical needs Lack of defined customer journeys and processes that impacted the […]
Launching New Video Product
Challenge A top-five media network planned to launch a new video product that consolidated content from across its vast network of sites but did not have the resources to manage the complex implementation. Solution Created an integrative approach that incorporated website, marketing and operational data to track performance and guide strategic decisions, leveraging industry best […]
Implementing SaaS Solutions
Challenge After a recent acquisition and a concurrent new software launch, a leading technology company found themselves in the difficult position of trying to implement new customers and migrate dozens of existing customers to their flagship Software as a Service (SaaS) platform with limited professional services bandwidth. Solution Staffed a team of technology and industry […]
Transforming Full Ad Stack
Challenge One of the best-known names in the automotive industry sought to improve its advertising results by migrating to best-in-breed technologies for its order management system (OMS) and ad server. Meeting this goal required a significant cross-functional effort and review of nearly every aspect of its digital advertising operations. Solution Staffed a team of digital […]
